Privacy Policy – Asteria Carluxury

Privacy Policy
Effective Date: June 8, 2025

This Privacy Policy explains how Asteria Carluxury (“we”, “our”, or “us”) collects, uses, stores, and protects your personal information when you visit our website www.asteriacarluxury.ma or use our car rental services.

We are committed to protecting your privacy and ensuring that your personal data is handled transparently, securely, and in accordance with applicable privacy laws, including the General Data Protection Regulation (GDPR) and relevant Moroccan data protection regulations.

Information We Collect

We may collect and process the following personal data:

• Identity Information: Full name, date of birth, driver’s license, passport or ID
• Contact Information: Email address, phone number, address
• Booking Details: Rental period, vehicle type, pickup and return locations
• Payment Information: Credit card or bank details (processed securely by third-party payment providers)
• Website Usage Data: IP address, browser type, time zone, interaction with our website (via cookies)

How We Use Your Information

We use your personal data to:

• Process your reservations and payments
• Verify your identity and eligibility for renting a vehicle
• Communicate booking confirmations or updates
• Provide customer support
• Improve our services and website performance
• Send marketing communications (only with your consent)
• Comply with legal and regulatory obligations

Legal Basis for Processing

We process your data based on:

• Contractual necessity: To provide the car rental service
• Legal obligation: To comply with regulatory and tax obligations
• Legitimate interest: To prevent fraud and improve service
• Consent: For marketing communications and cookies

Sharing Your Information

We may share your data with:

• Trusted third-party providers (e.g., payment gateways, insurance companies)
• Legal authorities if required by law
• Our internal team, strictly on a need-to-know basis

We do not sell or rent your personal data to third parties.

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes stated in this policy, including legal or accounting obligations. Typically, this means:

• Booking and invoicing data: up to 5 years
• Contact and ID documents: up to 1 year after rental completion (unless otherwise required by law)

Your Rights

ou have the right to:

• Access your personal data
• Request correction or deletion
• Object to or restrict processing
• Withdraw consent at any time
• File a complaint with a data protection authority

To exercise your rights, please contact us at contact@asteriacarluxury.ma.

Cookies Policy

Our website uses cookies to enhance user experience, analyze site traffic, and deliver relevant ads. You can manage or disable cookies through your browser settings.

Data Security

access, misuse, or loss. Our site uses SSL encryption and secure third-party payment platforms.

International Transfers

If we transfer your data outside Morocco (e.g., to third-party services), we ensure it is protected under appropriate safeguards (e.g., standard contractual clauses).

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date.

Contact Us

If you have any questions or concerns about our privacy practices, feel free to reach out:

📧 Email: contact@asteriacarluxury.ma
📞 Phone/WhatsApp: +212 600 000 000
🌐 Website: www.asteriacarluxury.ma